Empowering lives, one step at a time.
First Step Healthcare walks alongside Ohioans with developmental disabilities and the families who love them — with care that feels less like a service, and more like family.
Care built around each person
Every individual we serve has their own Individual Program Plan — a personalized roadmap toward their goals. Here's how we help them get there.
Ohio Shared Living
Adults live with a family member or caregiver who provides daily support — keeping people connected to home, routine, and community.
Learn more →Homemaker / Personal Care
Hands-on help with daily living — meals, personal care, and medication management — so people can live more independently at home.
Learn more →HPC Transportation
Reliable rides to waiver services, community activities, and resources when no other transportation is available.
Learn more →Our values
Dignity
Every person deserves to be treated with respect and honored for who they are.
Independence
We support each person in reaching their own goals, at their own pace.
Compassion
We lead with empathy and treat the people we serve like family.
Community
We build connections that help people belong and truly thrive.
We put each person first
We pour our hearts into helping people with developmental disabilities grow, thrive, and become more independent. Our compassionate treatment team continually reviews assessments and data so care stays exactly where it needs to be.
- A personalized Individual Program Plan (IPP/ISP) for every person
- A warm, welcoming, family environment
- Quality assurance and regular service reviews
- Support for families and caregivers, every step of the way
Care that stays personal
We're small enough to know every person by name — and that changes everything about the care you receive.
Personal & high-touch
Responsive, attentive support — never a number in a system.
Individualized plans
Every person has their own IPP/ISP — a roadmap to their goals.
Family environment
A warm, welcoming team that treats people like their own.
Reliable & trusted
Consistent, dependable care families and partners can count on.
What you can expect
From your first call onward, here's the care and communication we promise.
- Compassionate staff who lead with patience, dignity, and kindness
- Open communication, with regular updates and shared goal-setting
- A personalized plan focused on growth and independence
- Social and community opportunities that build real belonging
- A team that treats your loved one like family
"They treat my brother like he's their own. That's the difference."
A referral partner you can trust
Looking for the right agency home for someone you love? You've found people who'll treat them like family — quick to respond, clear at every step, and warm from the very first conversation.
- Responsive intake and clear communication
- Compliance with waiver and quality standards
- Coordinated, documented, person-centered care
Let's talk about your loved one
Tell us a little about your situation and we'll reach out. Prefer to talk now? Call 614-256-6558.
- 614-256-6558
- info@firststepohio.com
- 4449 Easton Way, Columbus, OH 43219
Let's take the first step together.
Whether you're a family exploring care for a loved one or a partner making a referral, we'd love to talk.